HygieCatch

Availability

The products featured on this hygiecatch.com website are only currently available within the United Kingdom. Trecento Diagnostics Limited’s obligations with respect to its products and services are governed solely by the agreements under which they are provided. If you obtain a product or service from Trecento Diagnostics Limited off this web site that is provided without an agreement, that product or service is provided "AS-IS" with no warranties whatsoever, express or implied, and your use of that product or service is at your own risk.

Prices and Conditions of Sale

Goods will be paid at the prices valid on the date of the confirmation of the Buyers order by the Seller (Prices include VAT). Product prices may be amended from time to time.

Miscellaneous

The Seller shall not be liable for failing to perform any obligations under the Contract to the extent caused by circumstances beyond our reasonable control.

Intellectual Property

The Buyer acknowledges that all intellectual property rights/trademarks relating to the products are solely and exclusively owned by the Seller.

Contract

The Contract represents the entire agreement between the Buyer and Seller regarding the products provided. Any additional terms or conditions provided by the Buyer are rejected. The offer to sell products is expressly limited to the terms of the Contract. If you submit an order you are deemed to have accepted these terms and conditions to the exclusion of any other terms and conditions and any previous course of dealing. The Contract cannot be amended or modified unless agreed upon in writing by both parties. The Seller reserves the right to change these terms at any time, any changes made will not apply to the Contract for any order received before the changes are made.

Liability

Nothing in this clause shall exclude or limit liability for (i) death or personal injury caused by our negligence, or the negligence of our employees or agents; (ii) fraud or fraudulent misrepresentation; (iii) breach of the terms implied by section 2 of the Supply of Goods and Services Act 1982; (iv) breach of the terms implied by section 12 of the Sale of Goods Act 1979; or (v) defective products under the Consumer Protection Act 1987. If we fail to comply with these terms and conditions, we shall not be responsible for any losses that you suffer as a result, except for those losses which are a foreseeable consequence of the failure to comply with these terms and conditions at the time we entered into this contract with one another. We only supply goods and services to you for domestic and private use. You agree not to use the goods for any commercial, business or re-sale purpose and we have no liability to you for any loss of profit, loss of business, business interruption or loss of business opportunity or other financial loss. We do not accept any responsibility for any amendments or changes we may make to the information contained in our website and we reserve the right to alter these terms and conditions or the information contained in this website at any time. Any changes to these terms and conditions shall be highlighted and all purchases made from the date of the amendments, shall be subject to the replacement terms and conditions. You shall be responsible for reading and understanding these terms and conditions. We shall not be liable to any person for any loss or damage whatsoever which may arise from the use of any information contained in any of the materials on this website.

Privacy policy

Trecento Diagnostics Limited is committed to your privacy. This Privacy Policy outlines how we use the personal information that you provide to us. The information that you provide will only be used in accordance with the Data Protection Act 1998. The following statement discloses our information gathering and dissemination practices for this website that is run by Trecento Diagnostics Limited. The Hygiecatch website utilises security protocols that protect your information from unauthorised use. However, as internet data transmissions cannot be guaranteed to be 100% secure and Trecento Diagnostics Limited is unable to ensure the security of any information you transmit to us and as such you do so at your own risk. Our Privacy Policy may be amended from time to time and any variation will be deemed applicable as soon as it appears on this website. By continuing to use the website, you confirm that you have accepted the up to date Privacy Policy.

Personal information that you submit

The Hygiecatch website collects personal data from you through web forms and any email addresses that we provide to enable you to communicate with us. Any information you submit in this way is voluntarily, and you agree to the use of the personal data you provide as described in this policy. Your name, address, phone number, email address and purchase details are examples of the information we collect about you. We do not collect information about you without your consent. We also collect personally identifying information using cookies. Certain operational features of this website require cookies to be able to function correctly. Trecento Diagnostics Limited will not use cookies to collect personal information beyond these requirements. If you prefer not to allow the use of cookies, you can set your browser accordingly. However, you may find that disabling cookies will mean that certain areas of the site do not function correctly.

Use of personal information

Trecento Diagnostics Limited will use the information that you supply to answer any enquiry or to process sales made through this website. We will also use your personal information to inform you of website changes, or new products and services offered by Trecento Diagnostics Limited. To be removed from our mailing list, please send an e-mail to customerservices@hygiecatch.com asking not to receive further communications. Trecento Diagnostics Limited does not share, sell, trade or rent your personal data beyond the operation and procedures of the company.

Links to third party websites

The Hygiecatch website may contain links to other websites. If you use these links and leave our site please be advised that we do not have any control over third party websites. As such we cannot be responsible for the protection and privacy of any information once you leave the Hygiecatch website. We would advise you to view the privacy statement applicable to any third party websites. Personal Information we hold about you. You have the right to request a copy of any information that we currently hold about you. To receive details of this information please send your contact address details with a cheque for £10 (payable to Trecento Diagnostics Limited to cover administration costs) to the following address: Customer Services, Trecento Diagnostics Limited, Regus House, Falcon Drive, Cardiff Bay, Cardiff CF10 4RU.

Cookie policy

Certain operational features of this website require cookies to be able to function correctly. Trecento Diagnostics Limited will not use cookies to collect personal information beyond these requirements. If you prefer not to allow the use of cookies, you can set your browser accordingly. However, you may find that disabling cookies will mean that certain areas of the site do not function correctly. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org

Security

We take online security extremely seriously and have taken rigorous precautions to ensure that your information is processed with confidentiality and accuracy. We want to ensure that you can shop at Hygiecatch.com with confidence and would advise that you observe a few sensible precautions; Install Security Software, most threats appear in the form of malicious software or viruses so you need to ensure they are kept out. Ensure your computer is installed with antivirus and anti-spyware software and a firewall.

Get Updates
Security software manufacturers have to constantly respond to new threats. They do so via updates that iron out any bugs. Update regularly to keep your security software at its most effective.

Password Protect
Use strong and smart passwords for log in. Using upper and lower case characters, adding numbers and special characters to your password will make it more difficult for others to guess. Regularly change your password and always logout at the end of a session.

Lookout for the Padlock Protocol
This will appear in the internet browser border not on the web page itself. This will appear on our site when you start the payment process.

Do Not Share Personal Information
We will never email or call you to ask you to disclose or verify your Hygiecatch.com password, credit card or bank account number. If you are contacted or receive an unsolicited email which asks you for any of this information, disregard the request and report the incident to our Customer Services team.

Credit Card Security

We don't hold sensitive payment details about our customers. When you input your card details during shopping or into your account area, the card processor retains all the information about your card and only issues Hygiecatch.com with a unique token identifier. This token then allows us to process the cost of your order against your card. It also allows us to issue refunds or process, for example, backorder charges. We don't have access to your complete card details. We also have a rigorous audit program, involving independent and regular assessment of our infrastructure and processes to ensure that they meet and continue to meet, the requirements laid down by the Payment Card Industry Standards Council.

Terms and conditions